Leader to Leader – Jack Welch

Authenticity
– approachable
– honest
– genuine
– trustworthy

Energy
– energising people – vision
– getting people to ‘feel’ the vision
– tell a story
– tell them about the journey
– draw the people out
– learn from them

Candour
– getting things on the table

Differentiation
– top 20 – vital 70 – low 10%
– different salary & role
– A’s: generous & in-envious
– B’s: hard working
– C’s: cynics, no energy